Charlotte Tilbury Charlotte's Magic Cream

At OFFSCENT, we strive to ensure that your shopping experience is seamless and enjoyable. Below, you'll find all the details about our shipping options, costs, and estimated delivery times.

Where We Ship

We currently offer shipping to the following countries:

• United Kingdom
• Belgium
• Italy
• Portugal
• Sweden
• Spain
• Netherlands

If your country is not listed above, we regret that we do not offer shipping there at this time.

Shipping Costs & Delivery Times

We aim to dispatch all orders promptly so you receive your items as quickly as possible. Below are our standard shipping rates and estimated delivery times:

United Kingdom

• Shipping Cost: £4.80 (Free Delivery on orders over £50)
• Delivery Time: 1 - 3 working days

Europe (Belgium, Italy, Portugal, Sweden, Spain, Netherlands)

• Shipping Cost: £9.80 (Free Delivery on orders over £100)
• Delivery Time: 1 - 5 business days

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances such as customs processing, extreme weather, or courier issues.

Order Processing Times

• Orders placed before 2:00 PM (GMT) on a working day will typically be dispatched the same day.
• Orders placed after 2:00 PM (GMT) or on weekends/public holidays will be processed the next working day.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel’s journey. If you do not receive a tracking email, please check your spam/junk folder or contact our support team at support@offscent.co.uk.

Contact Us

For any shipping-related inquiries, please feel free to contact our support team at support@offscent.co.uk. We’re always happy to help!

Thank you for shopping with OFFSCENT—we appreciate your trust in us!